Shipping policy
Shipping Policy
Last Updated: September 8, 2026
Thank you for shopping with Kitchen Kit Uk. We are committed to providing reliable, transparent shipping and clear delivery expectations to all our customers across the United Kingdom.
1. Shipping Costs & Rates
We offer simple and transparent shipping options for all domestic orders within the United Kingdom:
- Standard Shipping: FREE on all orders (or £0.00)
- Shipping Currency: All rates are processed in British Pounds (GBP £)
2. Order Handling, Processing & Cutoff Time
Understanding our fulfillment timeline helps set accurate delivery expectations:
- Order Cutoff Time: 12:00 PM Greenwich Mean Time (GMT / London)
- Handling / Processing Time: 1 business day (Monday – Friday)
- Fulfillment Days: Orders placed after 12:00 PM GMT or over the weekend are processed on the next business day.
3. Transit Time & Delivery Schedule
Once dispatched, our standard delivery times are as follows:
- Estimated Transit Time: 3–5 business days (Monday – Friday)
- Total Estimated Delivery Time: 4–6 business days (1 handling day + 3–5 transit days)
4. Delivery Coverage & Shipping Carriers
Kitchen Kit Uk exclusively ships to addresses within the United Kingdom. We partner with reliable UK couriers (including Royal Mail, DPD, and EVRi) to ensure secure delivery directly to your specified delivery address.
5. Order Tracking
Once your package is dispatched, you will automatically receive a Shipping Confirmation Email containing your tracking number and a link to trace your delivery in real-time.
6. Address Accuracy & Delivery Issues
Customers are responsible for providing complete and accurate shipping information at checkout. If a package is delayed, lost in transit, or delivered damaged, please reach out to our support team immediately so we can investigate with the carrier and provide a prompt resolution.
7. Contact Us
For questions regarding shipment status or delivery inquiries, please contact our team:
Kitchen Kit Uk
Unit 4 Industrial Estate
Truro, Cornwall, TR1 3XX
United Kingdom
Email: support@kitchenkituk.com
Phone: +44 1872 555 019
Customer Service Hours: Monday – Friday, 09:00 – 17:00 GMT